Realistic Appraisal: We begin by providing a thorough and realistic appraisal of your property’s rental potential. Customised Contracts: Our owner contracts are designed to be flexible, accommodating your specific requirements and preferences. Property Preparation: From arranging new furnishings to supplying eco-friendly products, we prepare your property to the finest detail, ensuring it meets the highest standards for guests.
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We handle all aspects of guest interaction, from initial inquiries to post-stay follow-ups, ensuring a positive experience for every guest. To enhance guest satisfaction, we offer additional services such as welcome platters and baby equipment hire, catering to specific needs and occasions.
Professional Visuals: We organise professional photo and video shoots to showcase your property’s best features, understanding that high-quality imagery is crucial in attracting guests.
Multi-Platform Listings: Your property will be listed on multiple platforms, including Airbnb, Booking.com, HomeAway, and our direct website, to reach a broad audience.
Dynamic Revenue Management: We actively manage pricing and update listings to keep your property competitive in the market.
Regular Inspections: Our team conducts bi-annual inspections and regular maintenance to keep your property in optimal condition.
Professional Cleaning: We collaborate with a dedicated cleaning team to maintain the highest standards of cleanliness after each guest stay.
Transparent Billing: We manage payments for services such as gardening and maintenance, providing you with detailed monthly owner statements.
Our team is available 24/7 to address any emergencies, ensuring both you and your guests receive prompt assistance. Partnering with Tāhuna Hideaway means entrusting your property to a dedicated team committed to excellence, transparency, and personalised service. We treat every property as our own, striving to provide both owners and guests with exceptional experiences.
"We engaged Tāhuna as our property managers in April 2021. They are professional and easy to deal with. Our property has been represented at its very best through them and they use social media channels to increase exposure. Their monthly reporting is clear as is the online owners portal. I cannot recommend them highly enough."
"I’ve had the pleasure of collaborating with Rebecca from Tāhuna Hideaway for three years. Without a doubt, she stands out as one of our most exceptional clients. Rebecca consistently demonstrates a remarkable attitude, addressing any issues that may arise with ease. Her business acumen is truly impressive, evident in how well she manages her operations."
"We use Tāhuna Hideaway as our Property Managers and have found Rebecca and the team to be fantastic! They have made the whole process so easy, and they have gone out of their way to help set up, care and maintain the property. They respond promptly, the marketing is great, and we have had some good rentals. We cannot recommend them highly enough!"
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